Eszett Solutions
Addon Software for Flight Simulator
Flight Data Recorder Support request

Your name:

Your email address:

1a. Your Windows version
Windows XP 32bit
Windows XP 64bit
Windows Vista 32bit
Windows Vista 64bit
1b. Installed Windows Service Packs
No Service Pack installed
SP1 installed
SP2 installed (only Windows XP)
SP3 installed (only Windows XP)
1c. Microsoft .NET Framework 2.0 (or higher) installed? Please verify in Control Panel – Software.
.NET 2.0 (or higher) installed

1d. Your Windows Operating System Language

2a. Your Flight Simulator X version
FSX Standard
FSX Deluxe/Professional
2b. Your Service Pack status:
FSX RTM ("out of the box")
FSX with Service Pack 1
FSX with Service Pack 2 or FSX Acceleration

3a. Your Flight Data Recorder version
1.0.0.0 (English Installer)
1.0.0.0 (German Installer)
1.1.0.0 (English Installer)
1.1.0.0 (German Installer)
3b. Your Problem with Flight Data Recorder
Installation Problem
Program Crash
Program doesn't connect to Flight Simulator
other problem or general question

3c. Please describe the problem/issue/your question:

Please note!

  • Please state your details as comprehensive as possible.
  • Enquiries are welcome in English or German language!
  • The easier we can trace and reproduce the problem the better we can help you.
  • Please always bear in mind - the software has been tested on a number of systems, but no two systems are the same.